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Press release

People first. Always.

February 5, 2026

People first. Always.

In recent days, we have lived through moments of enormous complexity and challenge. Days when uncertainty tested our organization, our ability to respond and, above all, our unity as a team.

Exceptional situations demand courage, cooperation and a deep sense of humanity — and that is exactly what we saw and continue to see in every INCENTEA employee. And we do not hesitate to reaffirm what has defined us from day one: people, on our team and among our customers, are, and always will be, at the center of everything we do.

Our operation today

  • Our offices in Lisbon, Porto and Braga are operating at 100%, fully functional, with all services active and teams focused on ensuring continuity, stability and quality.
  • In Leiria, despite the constraints we were subjected to, we managed to reorganize the operation. We are currently operating through several hubs that already have electricity and communications, ensuring that service to our customers continues, with the utmost rigor and dedication.

What drives us

In these days, we have proven something that was not in any strategic plan, but which says more about us than any presentation or report: we have a strong, mature culture that is ready to face real challenges.

The professionalism with which each person at INCENTEA responded to adversity shows that we are much more than a technology company — we are a company of people who use technology to serve people.

With energy for the future

Today, perhaps more than ever, we feel a renewed energy. The energy that comes from overcoming. From mutual help. From trust. The energy of those who know that, together, we are able to turn obstacles into opportunities.

We want to offer our deepest thanks:

  • to our teams, for their tireless dedication;
  • to our customers, for their trust and understanding;
  • and to our partners, for their closeness and willingness to collaborate.

To everyone, we promise: we will remain steadfast, focused and aligned with our values. And always, putting people first.

António Poças 

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