Caiado

Client: Caiado, S.A.
Sector: Lighting and Electrical Equipment
Solutions: WatchGuard Firebox | MFA | EPDR | Patch Management | Secure Wi-Fi | XDR
Implementation Partner: INCENTEA

The Challenge

For more than two decades, Caiado had been looking for solutions that would ensure comprehensive protection of its operations, covering devices, networks, and users.
Before transitioning to WatchGuard, the company operated with multiple isolated solutions, which made management difficult and limited overall visibility of the security infrastructure.

With the growth and expansion of operations, it became imperative to have a centralized, scalable security model that would ensure:

• Real-time monitoring of networks and devices.

• Secure control of remote access.

• Automated patch and update management.

• Rapid response to vulnerabilities and advanced threats.

The Solution: Systems Integration and Digitalization

Caiado chose WatchGuard, a brand recognized worldwide for innovation and reliability in cybersecurity.
INCENTEA, Caiado’s technology partner for about 40 years, took on the role of solution implementer and integrator, ensuring a smooth and secure transition.

This partnership — between Caiado, INCENTEA, and WatchGuard — is a true success story written by three hands, combining deep knowledge of the client, technical mastery of the technology, and long-term strategic vision.

Components of the WatchGuard solution implemented:

• Advanced Firewalls – protection of traffic and the corporate network.

• Multi-Factor Authentication (MFA) – implemented before the pandemic, ensuring secure remote access.

• Endpoint Protection, Detection & Response (EPDR) – proactive endpoint protection with automated detection and response.

• Patch Management – centralized management of updates and vulnerabilities.

• Secure Wi-Fi – wireless infrastructure protected by access policies and encryption.

• XDR (Extended Detection & Response) – integration of all security layers into a single dashboard, with global visibility and coordinated incident response.

The partnership between Caiado, WatchGuard, and INCENTEA demonstrates how an integrated approach to corporate cybersecurity can transform a traditional infrastructure into a modern, automated, and resilient system.

Integrating multiple tools — firewall, MFA, endpoint, and XDR — under unified management works as a true coordinated surveillance system, where all layers of protection communicate with each other, making it possible to detect and neutralize threats in real time.

Caiado’s story is a testament to trust, continuity, and technological vision, with INCENTEA at the center of its secure digital evolution.