PRIVACY POLICY

This Website is part of the inCentea Group. This privacy notice explains how we use the personal information we collect about you, describing the terms and purposes under which such processing will be carried out.

Contents
About this Privacy Policy
What information do we collect about you?
How do we use the information about you?
On what grounds and for what purposes do we process your personal data?
Marketing
Access to and correction of your information
User rights and data retention periods
Security
Contact
Changes to this privacy notice

inCentea Capital (“inCentea Group”, “inCentea”) respects your preferences regarding the collection and use of your Personal Data.
“Personal Data” refers to information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
The inCentea Group and its subsidiaries or affiliates respect your preferences regarding the processing of the Personal Data it collects. This Policy (“Policy”) lets you know how inCentea collects and uses your Personal Data and how you can control its use, and describes our practices regarding information collected on other Group sites that link to or reference this Policy (such as websites, software applications, social networks, and electronic messages), as well as offline marketing and sales activities (collectively, “Communication Channels”).
The Communication Channels may provide links to other platforms that do not belong to the inCentea universe and are managed by third parties. For this reason, we encourage you to review the general terms of use and privacy policies of those websites, services, social networks, or applications before providing your Personal Data, since this privacy policy applies only to this website. inCentea is not responsible for those websites, services, social networks, or applications managed by third parties to which the hyperlinks on our communication channels may lead.

We collect information about you when you register on our website or place an order for products or services. We also collect information from you when you voluntarily complete surveys, sign up for Webinars, use the chat tool, take part in competitions, provide feedback, subscribe to newsletters or feeds, call us, or write to us. The personal data collected is that which is necessary for the purpose for which you contacted us, and in that context includes data such as your name, address, telephone number, email address, company and sector of activity in which you work, the subject matter, the NIF (tax ID number) (in the case of a commercial transaction), and the identification document (in the case of the exercise of a right). By providing your personal data, you authorize its collection, use, and disclosure in accordance with the rules set out here.
We ask that you do not send or share with inCentea any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, nor genetic data, biometric data, data concerning health, or data concerning sex life or sexual orientation.
Website usage information is collected using cookies, which do not specifically identify you, and the following data are or may be collected:
• IP address.
• Geographic location.
• Information about the device accessing the website, namely browser type and version, operating system, screen resolution, preferred language, information contained in HTTP headers, and agent version.
• The search engine you used to locate and access the website.
• Date and time of activity on the website, as well as the web pages and content visited and clicked.
It should be noted that this usage information does not deliberately identify you, and if it exceptionally does so, it will be anonymized immediately.
By providing information, you give your informed and unequivocal consent to the automated processing of data concerning you.
Some of the data requested is mandatory and is identified as such; failure to provide it, or inaccurate answers, may compromise the service provided.

The data collected is used to process your request, manage your account and, if you agree, send you by email information about other products and services that we think may be of interest to you.
We use the information collected from the website to personalize your future visits to our website.
If you agree, we will send your personal information to the various companies of the inCentea Group so that they can offer you their products and services.
The inCentea Group does not share your information for marketing campaigns with companies outside the group, nor does it transfer your Personal Data to a third country.
Although the information provided is generally treated as private at inCentea Capital, the data collected will be used in accordance with personal data protection regulations throughout the entire processing; however, it may be necessary to transfer Personal Data privately to other bodies, namely judicial bodies, and when processing your request, we may send your data to, and also use information from, credit agencies and fraud prevention agencies.
You have the right to lodge a complaint with a European Union Supervisory Authority regarding the protection of your Personal Data. inCentea Capital will cooperate with the Supervisory Authority by providing it with all the information requested by it in the exercise of its powers.
The information collected on this website does not involve automated decision-making, including profiling.
No comparisons, interconnections, or any other form of cross-referencing of the recorded information are carried out on this website.
inCentea accepts no liability where, for reasons beyond its control or unknown to it, any error, damage, dissemination, or unauthorized access arises from the electronic transmission of data that may occur between inCentea and the Data Subject.
The inCentea Group only accepts user registrations from people who are at least 16 years old. inCentea’s Communication Channels are not directed at users who are minors. If you become aware of any registration made by a minor, we would appreciate your alerting us to this so that we can remove the registration immediately.
The recipients or categories of recipients of your Personal Data, depending on the contact tool you use, are the Marketing and Communications, Call Center, Pre-Sales and Sales, and Technical Support departments. We will share your personal data with your consent or, as necessary, to complete any transaction or provide any service you have requested.
In the course of its business, inCentea may use third parties to provide certain services. Sometimes the provision of these services involves these entities having access to the personal data of Clients/Users. When this happens, inCentea takes appropriate measures to ensure that the entities with access to the data offer the necessary guarantees, which are duly safeguarded contractually between inCentea and the third-party entity or entities.
Accordingly, any entity subcontracted by inCentea will process our Clients’/Users’ personal data on behalf of and for inCentea, adopting the technical and organizational measures necessary to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination, or unauthorized access, and against any other form of unlawful processing. We also share data with affiliates controlled by inCentea and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the property rights of inCentea.

We would like to be able to send you information about the products and services of the inCentea Group companies that may be or may become of interest to you. If you have previously given your consent, you can always choose to unsubscribe. You have the right at any time to refuse to be contacted for marketing campaigns by clicking *HERE*.
By subscribing to our newsletter through the subscription form available on the website, you agree to receive our emails, whose main purpose is to send news, information, publications, and promotions of inCentea services and products. This subscription is not mandatory and can be canceled at any time.
inCentea newsletters may, for statistical purposes, contain a single “pixel” that makes it possible to know whether they are opened and to track clicks on links within each newsletter.
Users can always opt out of receiving the newsletter *HERE*.

We want to be sure of the accuracy and reliability of the information we hold about you.
We rely on the User to provide us with accurate and complete information and to update the data in respect of any change to the information provided.

inCentea processes and retains your personal data according to the purposes for which it is processed. inCentea may keep other personal data for periods longer than the duration of the contractual relationship, whether on the basis of your consent, to safeguard rights or obligations related to the contract, or because it has legitimate interests that justify it, but always for the period strictly necessary to fulfill the respective purposes and in accordance with the guidelines and decisions of the CNPD.
The User has the right to withdraw consent to the processing of personal data concerning them at any time, without affecting the lawfulness of processing based on consent given prior to its withdrawal. You may also request from inCentea Capital access to your Personal Data, its rectification or erasure, as well as the restriction of processing concerning the User. The user may also object to processing, exercise the right to data portability, and request a copy of the information we hold about you. If you wish to request a partial or full copy of the information held about you by the inCentea Group, please complete the privacy response form available at https://www.incentea.com/confidencialidade or write to us at Rua das Oliveiras, 51A – Marrazes Apartado 555 2416-905 LEIRIA.
The Personal Data necessary for the performance of the contract to which the User is a party, for compliance with the legal obligations to which the Controller is subject, and that which is necessary for the purposes of the legitimate interests pursued by inCentea Capital are not covered by the preceding paragraph.
If the User’s requests are manifestly unfounded or excessive, in particular because of their repetitive character, inCentea Capital, under the applicable legal framework, may charge a reasonable fee taking into account the administrative costs of providing the information or communication, or of taking the action requested, or may refuse to act on the request.
Without prejudice to legal or regulatory provisions to the contrary, Personal Data will be retained only for the minimum period necessary for the purposes that motivated its collection or its subsequent processing, after which it is deleted or, if it is in the interest of inCentea Capital, processed for statistical purposes and anonymized, so that it is not possible to identify the Data Subject.
Further processing of Personal Data for a purpose other than that for which the data were collected requires consent. Before such processing, the Controller provides the Data Subject with information on that purpose and any other relevant information.

The inCentea Group applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk when storing Personal Data and during its transmission.
The inCentea Group has an information system capable of resisting, with a given level of confidence, accidental events or malicious or unlawful actions that compromise the availability, authenticity, integrity, and confidentiality of the Personal Data stored or transmitted, as well as the security of the related services offered by or accessible through these networks and systems.

The Controller of this website is INCENTEA Capital, which can be contacted at the postal address Rua dos Marinheiros, Lote 37, Frações D e F, ZICOFA – Zona Industrial da Cova das Faias, 2415-314 Leiria, for the attention of the Data Protection Officer, or alternatively by telephone at 808 222 808 (Contact Center) and at dpo@incentea.com (Email).

The Data Protection Officer (DPO) can be contacted at the Controller’s postal address, or by email at dpo@incentea.com.

If you are a customer:
https://www.incentea.com/confidencialidade
If you are a supplier:
https://www.incentea.com/confidencialidade

Our privacy policies are reviewed regularly and any changes will be published on this Website. The last update was on June 1, 2021.