Leading the future of intelligent management.

The Cegid Partner Summit 2026, held at the iconic Alfândega do Porto Congress Center on September 15, 2026, was the epicenter of technological innovation applied to management, bringing together the best of the Cegid ecosystem with more than 800 technology partners and industry professionals for a day of sharing, strategic vision and presentation of the latest innovations for the future of technology and Artificial Intelligence.

The INCENTEA team was present with an exhibition space and in the sessions, closely following an agenda full of major technological news aimed at accelerating the competitiveness of small and medium-sized businesses.

INCENTEA’s participation also included an international delegation, with the heads of operations from Angola, Mozambique and Cape Verde in attendance, reinforcing the group’s strategic vision and its commitment to following technological developments and innovation opportunities in the different markets where it operates.

Portugal as a center of excellence and the new era of AI

The event highlighted Portugal’s strategic relevance within the Cegid group. The country now acts not only as a priority market, but as a true innovation platform and center of excellence in Artificial Intelligence, from which global technical support is provided to leading international brands such as Hermès and L’Oréal.

Throughout the various talks, the idea was reinforced that the market is going through a decisive turning point. The evolution toward increasingly intelligent and autonomous management systems is already a reality within reach of Portuguese SMEs.

AI is no longer just a content-generation tool and has evolved into autonomous agents capable of intervening directly in business processes. The next step points to Intelligent/Goal-Driven AI, in which systems will act guided by objectives, with greater autonomy and capacity for initiative.

Cegid Pulse: real productivity gains

The event’s main technology highlight was Cegid Pulse and its integration with Cegid ERP Evolution. Several indicators were presented that demonstrate the impact of this technology on operational efficiency.

The use of virtual agents and Cegid Pulse tripled visits to the support forum, autonomously answering 60% of the questions asked, with a usefulness rate of 80%. At the same time, there was a 9% reduction in average time per case, a 30% increase in the capacity of junior technicians and a significant decrease in the time needed to diagnose internal incidents, from two to three hours to about 30 minutes.

As highlighted by Tiago Costa Lima, Product Strategy Director at Cegid Portugal, the goal is to provide an AI that is “invisible” to the user but has a highly measurable impact on results. The system can take on complex tasks, such as bank reconciliations or month-end close simulations, allowing professionals to focus their efforts on higher-value decisions.

Parallel sessions

Throughout the Cegid Partner Summit, INCENTEA attended several sessions dedicated to strengthening the solutions portfolio, namely Cegid PHC, Cegid Primavera and Eye Peak.

Among the specialized solutions, the highlights were Cegid Docs & Document AI, with over 90% accuracy in the automatic reading and posting of invoices, Cegid Fiscal Automation, prepared for the transition to mandatory electronic invoicing planned for 2027, and Eye Peak, which presented new mobile terminals and features aimed at optimizing warehouse management and logistics operations.

Inspirational moment: “The scarcest resource is attention”

One of the most memorable moments of the event was delivered by Professor Luís Filipe Reis, a faculty member at Porto Business School and FEP, who offered a particularly relevant reflection on leadership and management:

“In today’s organizations, the scarcest resource is not time, it is attention. Management’s great responsibility is to build differentiation and have the courage to say ‘no’ to whatever does not add value.”

Luís Filipe Reis argued that every strategic decision should have a direct impact on creating value for the customer or increasing operational efficiency, otherwise one falls into the illusion of motion without results.

New visual identity: “Own What’s Next”

Diana Silva, Head of Marketing, presented the renewal of the Cegid brand identity. Keeping the blue color and the original logo, the brand evolves toward more human, modern and approachable communication, focusing on real photography, dynamic visual elements and a new typography.

The transformation takes shape in the brand’s new global signature, “Own What’s Next”, reinforcing Cegid’s ambition to lead the future of management starting from the present.

The launch of the AI Transformation Award was also announced, a distinction intended to recognize the partners responsible for the Artificial Intelligence projects with the greatest impact and added value for their customers.

INCENTEA among Cegid’s top 3 New Business partners

INCENTEA was recognized by Cegid as one of its three largest New Business partners, a ranking that highlights the organization’s ability to generate growth, win new customers and drive high-impact digital transformation projects in the market.

INCENTEA’s participation in the Cegid Partner Summit 2026 reflects, once again, its commitment to supporting companies in adopting useful, secure technology focused on concrete results.

INCENTEA Mozambique took part as a visitor at FACIM 2026, reinforcing its commitment to closely following market developments and the transformations shaping the Mozambican business landscape.

The 61st edition of the Maputo International Fair (FACIM) took place from August 31 to September 6, 2026, at the Ricatla Fairs and Exhibition Center, in the Marracuene district, Maputo province, bringing together organizations, professionals and representatives from various sectors of the economy.

Throughout the event, the INCENTEA team had the opportunity to visit several booths to learn about new solutions and establish contacts with organizations from different areas of activity. These interactions enabled the exchange of experiences, the sharing of knowledge and the identification of potential collaboration opportunities.

One of the aspects that deserved special attention was the growing role of technology and digital transformation in business development. The need to optimize processes, increase operational efficiency, integrate information and support decision-making shows that technology now plays a decisive role in the competitiveness and sustainability of organizations.

For INCENTEA, attending FACIM was also an opportunity to directly observe these trends and better understand the challenges and priorities of Mozambican companies. This close contact with the market is essential for us to continue developing an approach focused on concrete needs and on creating sustainable value.

Participation in FACIM 2026 leaves a very positive outcome, marked by new contacts, knowledge sharing and new perspectives on market developments. The conversations and experiences from the event are a relevant foundation for future relationships and collaboration opportunities.

INCENTEA Mozambique will continue to follow the evolution of the business landscape, bringing together technology, people and business through management, digital transformation and innovation solutions that help organizations build more efficient, agile operations that are ready for the future.

Technology for People is the conviction that technology must serve people and businesses, turning knowledge and innovation into real value.

We thank all the professionals and organizations we had the opportunity to engage with during FACIM 2026.

See you at the next FACIM.

About INCENTEA

INCENTEA is a multinational headquartered in Portugal, specializing in the implementation, integration and support of information systems for management and IT infrastructure. With an established presence in eight markets and a strategic goal of Iberian prominence, the group stands out for its innovative approach and its ability to deliver technology solutions tailored to the specific needs of its customers.

Its highly qualified and certified team combines technical knowledge with a strategic business vision, ensuring the optimization of business processes. INCENTEA maintains an ongoing commitment to innovation and excellence, promoting the sustainable growth and digital transformation of the organizations it supports.

INCENTEA Mozambique presented the Cegid Eye Peak solution this Wednesday (22), an intelligent warehouse management platform that promises to increase the efficiency of logistics operations through process automation, real-time traceability and integration with enterprise resource planning (ERP) systems.

The presentation took place during the event “Let’s Talk About: Transforming Logistics with Intelligence and Control”, which brought together companies from various sectors to discuss the role of technology in modernizing the supply chain. On that occasion, INCENTEA Mozambique’s account manager, Jorge Rodrigues, stated that digital transformation is now a strategic element for organizations and that logistics is one of the areas with the greatest potential for efficiency gains.

About INCENTEA

INCENTEA is a multinational headquartered in Portugal, specializing in the implementation, integration and support of information systems for management and IT infrastructure. With an established presence in eight markets and a strategic goal of Iberian prominence, the group stands out for its innovative approach and its ability to deliver technology solutions tailored to the specific needs of its customers.

Its highly qualified and certified team combines technical knowledge with a strategic business vision, ensuring the optimization of business processes. INCENTEA maintains an ongoing commitment to innovation and excellence, promoting the sustainable growth and digital transformation of the organizations it supports.

Technology has clear benefits, but there is a question we don’t always ask: what can we lose when we choose to use technology?

We live in an era in which technology has gone from being an option to being a condition of competitiveness. Automation, collaborative systems, process digitalization and artificial intelligence are now part of everyday life in organizations.

The benefits are clear. Technology allows us to gain efficiency, speed, access to data and decision-making capacity. It helps reduce repetitive tasks, systematize processes and free up time for higher-value activities.

But there is a question we don’t always ask: what can we lose when we choose to use technology?

This is not a reflection against innovation. Technology is a lever of progress. The problem is not with it, but with how we decide to use it.

In many digital transformation processes, the pattern repeats itself: a need is identified, a solution is sought, the tool is implemented and everything is expected to work better. But that doesn’t always happen. How many solutions that made sense on paper ended up complicating the work? How many promises of efficiency generated noise, resistance or distance between people?

Perhaps because, at times, we automate without deeply understanding the work in question. We remove context, nuance and the ability to handle exceptions. We confuse speed with improvement, forgetting that doing something faster does not mean doing it better.

It is not technology that dehumanizes organizations. What can dehumanize them are poorly considered decisions: what to automate, who to involve, what impacts to anticipate and what human dimensions to preserve.

It is precisely at this point that people management takes on an essential role. If we argue that Human Resources is a strategic function, it cannot be left out of these choices. A new tool is not just a technical or senior management decision. It changes people’s daily experience, how they work, communicate, collaborate and relate to the organization.

That is why people management should see itself as a co-author of technological transformation, with three responsibilities.

The first is to put people at the center, assessing not only what technology makes possible, but also its impact on employees’ day-to-day work. Before digitalizing or automating, it is important to ask why, how and with what impact?

The second is to create contexts of trust. Resistance to change is often born from uncertainty, more than from an inability to adapt. It is up to people management to create space for communication, listening and participation.

INCENTEA Mozambique took part in the 2nd Conference on Public-Private Partnerships, held on April 24, 2026, at the Joaquim Chissano Conference Center.

The event, organized by Business & Legal Magazine, brought together public decision-makers, business leaders and international institutions to discuss the role of PPPs in the country’s economic development.

The conference was officially opened by His Excellency the Minister of Economy, Basílio Zefanias Muhate, on behalf of the President of the Republic, Daniel Francisco Chapo, and addressed strategic topics such as infrastructure financing, investment in productive sectors, logistics, energy and urban mobility.
Throughout the panels, the growing importance of digital transformation in Mozambique was highlighted as a key factor in increasing the efficiency, transparency and attractiveness of public-private partnership projects.
In this context, technology solutions such as ERP (Enterprise Resource Planning) systems play an essential role in integrating and optimizing organizational processes. INCENTEA has been supporting this evolution through the implementation of Cegid ERP solutions, adapted to the reality of the Mozambican market.

The company’s participation made it possible to strengthen institutional relationships, follow investment trends and identify new collaboration opportunities within the scope of PPPs. In addition, the event provided relevant networking moments among companies, the Government and investors.
INCENTEA thus reaffirms its commitment to innovation and to promoting digital transformation, contributing to the modernization of organizations and to the sustainable development of Mozambique.

INCENTEA Convention 2026 reinforces vision, culture and ambition for the future.

INCENTEA held its 2026 Convention, one of the most significant moments on the organization’s internal calendar, bringing together employees, partners and customers in a meeting that reinforced the importance of people, shared vision and the strategic ambition that has guided the company’s growth. The event once again showed that great organizations are not built on technology, strategy or results alone, but above all on teams aligned by a common purpose.

Led by Board Member Luís Barreiro, the session highlighted an INCENTEA that is more ambitious in winning the Iberian market, more international through its consolidation in Portuguese-speaking markets, and increasingly prepared to lead its customers’ digital transformation.
Among the milestones presented were strategic operations that strengthened the company’s international presence, such as the acquisition of F3M Angola, which expanded its ability to operate in the Angolan market with a focus on Cegid solutions, the integration of Dragomar in Spain, and the equity stake in Kaizen Tech, reinforcing the focus on industrial solutions for larger companies.
The Convention also highlighted the continued investment in innovation, with emphasis on Artificial Intelligence initiatives and new security solutions developed in-house, aligned with frameworks such as ISO 27001. These solutions allow customers to implement protection measures in a modular and progressive way, strengthening organizations’ technological maturity.
INCENTEA’s evolution is also reflected in numbers: 369 employees, 36,000 hours of training in 2025 and a geographic presence spread across Portugal, international markets and employees working remotely. Luís Barreiro also underlined INCENTEA’s move into the Small Midcap segment, joining a select group of around 300 companies in Portugal.

Organizational culture was also in the spotlight with the INCENTEA Move Together initiative, which promotes healthy lifestyle habits, walks, nutrition tips and moments of genuine connection, contributing to well‑being and to reducing stress in everyday life.
One of the most symbolic moments of the Convention was the tribute to Caiado, a long-standing INCENTEA customer. The award, presented by Filipe Fonseca, celebrated a relationship built on trust and closeness over decades. “Caiado is part of INCENTEA’s history, and perhaps we are part of Caiado’s history too,” he said. In response, Paula Caiado reinforced the spirit of continuity: “We will try to carry on for another 50 years.”
Keynote speaker Ricardo Cabete, an expert in Emotional Intelligence, brought messages of inspiration and reflection, underlining the impact that small changes in attitude can have on individual and collective performance.
In the closing message, CEO and Board Member António Poças thanked everyone for the joint effort, reinforced the culture of continuous improvement and highlighted the role of ambition in INCENTEA’s growth. For the coming years, the company’s goals include doubling revenue and profitability, increasing efficiency and strengthening its presence among Corporate customers. On Artificial Intelligence, he left one of the most memorable messages of the event:

He also recalled the storm in Leiria, highlighting the resilience and mutual support shown by the team, in a moment that reflected the strength of the internal culture.
More than an annual meeting, INCENTEA Convention 2026 established itself as a moment of strategic alignment and reinforcement of organizational culture, strengthening the connection among employees, partners and customers. This year’s edition shows an INCENTEA that is growing and continues to evolve without losing what sets it apart: closeness, trust and a genuine focus on people.

What made this edition stand out?
Strong culture. Genuine atmosphere.

INCENTEA thanks all the employees, partners and customers who took part in the 22nd edition of the Convention, strengthening the relationships of trust that are essential to joint growth.
CILIS, BCP, Bourbon Automotive Plastics Marinha Grande AS, BuildUpValue, Caiado, CBRE, Cegid, Cleanwatts, Cubo Drive, S.A., Embalagem do Futuro, Filedoc, Forvis Mazars, Glose, Hornetsecurity, HPE, Humangext, Iberoalpla Portugal, lda, Innov3D Lda, Itancia, JLM – Consultores de Gestão, Lda., Kaizen Tech, Leadzai, Lubrigaz, Luz Saúde, Media Gate, MedicineOne, Mercatura, Tecnologias de Informacao Lda, Millennium BCP, Moneris, Moving2U, Lda., NERLEI CCI, Novo Banco, NYV Capital, Politécnico de Leiria, PR Gate, Primavera, Rações Zêzere, S.A., RRgest, Lda, Sage, Sisqual, TD SYNNEX, Tranquilidade and Winsig.

See some of the highlights from this event

INCENTEA nominated for Cegid Partner of the Year 2025 in Mozambique

In Mozambique, INCENTEA once again stands out in the Cegid ecosystem. After winning the Partner of the Year title in 2023 and 2024, the company has again been nominated for Cegid Partner of the Year 2025, reinforcing its position as one of the brand’s most relevant partners in the region.

Continued recognition in the Cegid ecosystem

The nomination for Cegid Partner of the Year 2025 demonstrates the consistency and impact of the work carried out by INCENTEA in the Mozambican market.

In recent years, the company has supported organizations from different sectors in implementing advanced technology solutions, helping to improve operational efficiency, financial management and data-driven decision-making.

After the awards received in 2023 and 2024, this new nomination confirms the continuity of results, innovation and closeness to customers, which are decisive factors for recognition within the Cegid universe.

Driving digital transformation in Mozambique

INCENTEA’s work in Mozambique has been marked by a commitment to the digital transformation of local companies and organizations.

By implementing Cegid solutions, the company helps Mozambican businesses to:

• optimize management processes
• improve financial and operational control
• increase efficiency and competitiveness
• accelerate digitalization processes

This work has helped support companies in modernizing their operations, preparing them for the challenges of an increasingly digital and competitive market.

Trust from customers and partners

The new nomination is also the result of the ongoing trust of customers and partners, who recognize INCENTEA’s ability to deliver technology projects with real impact on the growth of organizations.

This recognition within the Cegid ecosystem highlights not only the technical quality of the solutions implemented, but also the closeness to the market and the knowledge of the Mozambican business context.

A path of growth and innovation

With the nomination for Cegid Partner of the Year 2025, INCENTEA strengthens its path of growth in the technology market and its mission to help companies in Mozambique evolve through technology.

The distinction confirms the company’s role as a strategic partner in the digitalization of organizations, continuing to drive innovation, efficiency and sustainable development in the country.

About INCENTEA

INCENTEA is a multinational headquartered in Portugal, specializing in the implementation, integration and support of information systems for management and IT infrastructure. With an established presence in eight markets and a strategic goal of Iberian prominence, the group stands out for its innovative approach and its ability to deliver technology solutions tailored to the specific needs of its customers.

Its highly qualified and certified team combines technical knowledge with a strategic business vision, ensuring the optimization of business processes. INCENTEA maintains an ongoing commitment to innovation and excellence, promoting the sustainable growth and digital transformation of the organizations it supports.