PRIVACY POLICY

This website is part of the inCentea Group. This privacy notice explains how we use the personal information we collect about you, describing the terms and purposes for which such processing will be carried out.

Contents
About this Privacy Policy
What information do we collect about you?
How do we use information about you?
On what legal bases and for what purposes do we process your personal data?
Marketing
Access to and correction of your information
User rights and data retention periods
Security
Contacts
Changes to this privacy notice

inCentea Capital (“inCentea Group”, “inCentea”) respects your preferences regarding the collection and use of your Personal Data.
“Personal Data” means any information relating to an identified or identifiable natural person (“Data Subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The inCentea Group and its subsidiaries or affiliates respect your preferences regarding the processing of the Personal Data they collect. This Policy (“Policy”) lets you know how inCentea collects and uses your Personal Data and how you can control its use, and describes our practices regarding information collected on other Group sites that link to or reference this Policy (such as websites, software applications, social networks and electronic messages), as well as offline marketing and sales activities (collectively, “Communication Channels”).
The Communication Channels may provide links to other platforms that do not belong to the inCentea universe and are managed by third parties. We therefore recommend that you review the general terms of use and privacy policies of those websites, services, social networks or applications before providing your Personal Data, as this privacy policy applies only to this website. inCentea is not responsible for those third-party websites, services, social networks or applications to which the links in our communication channels may lead.

We collect information about you when you register on our website or submit a request to purchase products or services.

We also collect information from you when you voluntarily fill in questionnaires, sign up for webinars, use the chat tool, take part in contests, provide feedback, subscribe to newsletters or feeds, call us or write to us. The personal data collected is that required for the purpose for which you contacted us, and in that context we process data such as your name, address, telephone number, email address, the company and industry sector you work in, the subject, the NIF (tax ID number) (in the case of a commercial transaction) and an identification document (in the case of exercising a right). By providing your personal data, you authorize its collection, use and disclosure in accordance with the rules defined here.

We ask that you do not send or share with inCentea sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs or trade union membership, as well as genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation.
Website usage information is collected through cookies, but these do not specifically identify you, and the following data is or may be collected:

• IP address.
• Geographic location.
• Information about the device accessing the website, specifically browser type and version, operating system, screen resolution, preferred language, information contained in HTTP headers and agent version.
• The search engine you used to find and access the website.
• Date and time of activity on the website, as well as the web pages and content visited and clicked on.

It should be noted that this usage information does not deliberately identify you and, if it should exceptionally do so, it will be anonymized immediately.

By providing information, you are giving your informed and unambiguous consent to the automated processing of the data concerning you.

Some of the data requested is mandatory and is duly identified; failure to provide it or inaccurate answers may compromise the service provided.

The data collected is used to process your request, manage your account and, if you agree, send you by email information about other products and services that we believe may be of interest to you.
We use the information collected from the website to personalize your future visits to our website.
If you agree, we will send your personal information to the various companies of the inCentea Group so that they can offer you their products and services.
The inCentea Group does not share your information for marketing campaigns with companies outside the group nor does it transfer your Personal Data to a third country.
Although the information provided is generally treated as private at inCentea Capital, the data collected will be used in accordance with personal data protection regulations throughout the entire processing; however, it may be necessary to transfer Personal Data privately to other bodies, in particular judicial ones, and when processing your request we may send your data and also use information from credit and fraud prevention agencies.
You have the right to lodge a complaint with a Supervisory Authority of the European Union regarding the protection of your Personal Data. inCentea Capital will cooperate with the Supervisory Authority, providing it with all the information it requests in the exercise of its powers.
The information collected on this website does not involve automated decision-making, including profiling.
No comparisons, interconnections or any other form of cross-referencing of the recorded information is carried out on this website.
inCentea accepts no liability where, for external or unknown reasons, an error, damage, dissemination or unauthorized access arises from the electronic transmission of data that may occur between inCentea and the Data Subject.
The inCentea Group only accepts user registrations from people at least 16 years of age. inCentea’s Communication Channels are not directed at minors. If you are aware of any registration made by a minor, please let us know so that we can immediately proceed to delete that registration.
The recipients or categories of recipients of your Personal Data, depending on the contact tool you use, are the Marketing and Communication, Call Center, Pre-sales and Sales, and Technical Support departments. We will share your personal data with your consent or, as necessary, to complete any transaction or provide any service you have requested.
In the course of its activity, inCentea may use third parties to provide certain services. Occasionally, the provision of these services involves those entities having access to Customers’/Users’ personal data. When this happens, inCentea takes appropriate measures to ensure that the entities with access to the data provide the necessary guarantees, which is duly protected by contract between inCentea and the third-party entity(ies).
Accordingly, any entity subcontracted by inCentea will process our Customers’/Users’ personal data on behalf of and for inCentea, adopting the technical and organizational measures necessary to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing. We also share data with affiliates controlled by inCentea and subsidiaries; with providers who work on our behalf; when required by law or to respond to legal proceedings; to protect our customers; to protect lives; to maintain the security of our services; and to protect the property rights of inCentea.

We would like to be able to send you information about the products and services of the inCentea Group companies that may be or become of interest to you. If you previously gave your consent, you can always choose to unsubscribe. You have the right at any time to not allow us to contact you for marketing campaigns by clicking *HERE*.
By subscribing to our newsletter through the subscription form available on the website, you agree to receive our emails, whose main purpose is to send news, information, publications and promotions of inCentea services and products. This subscription is not mandatory and can be canceled at any time.
inCentea newsletters may, for statistical purposes, contain a single “pixel” that makes it possible to know whether they are opened and to track clicks on the links included in each newsletter.
Users always have the option to disable newsletter delivery *HERE*.

We want to ensure the accuracy and reliability of the information we hold about you.
We rely on the User to provide us with accurate and complete information and to update the data in the event of any change to the information provided.

inCentea processes and retains your personal data in accordance with the purposes for which it is processed. inCentea may retain other personal data for periods longer than the duration of the contractual relationship, whether on the basis of your consent, to safeguard rights or obligations related to the contract, or because legitimate interests justify it, but always for the period strictly necessary to achieve the respective purposes and in accordance with the guidelines and decisions of the CNPD.
Users have the right to withdraw their consent to the processing of personal data concerning them at any time, without affecting the lawfulness of processing carried out on the basis of consent previously given. They may also ask inCentea Capital for access to their Personal Data, its rectification or erasure, and for restriction of processing concerning the User. Users may also object to processing, exercise their right to data portability, and request a copy of the information we hold about them. If you wish to request a partial or full copy of the information the inCentea Group holds about you, please fill in the privacy response form available at https://www.incentea.com/confidencialidade or write to us at Rua das Oliveiras, 51A – Marrazes Apartado 555 2416-905 LEIRIA.
The Personal Data necessary for the performance of the contract to which the User is a party, for compliance with the legal obligations to which the Data Controller is subject, and that which is necessary for the purposes of the legitimate interests pursued by inCentea Capital are not covered by the preceding paragraph.
If the requests submitted by the User are manifestly unfounded or excessive, in particular because of their repetitive nature, inCentea Capital, under the legal framework in force, may charge a reasonable fee taking into account the administrative costs of providing the information or communication, or of taking the action requested, or refuse to act on the request.
Without prejudice to legal or regulatory provisions to the contrary, Personal Data will be retained only for the minimum period necessary for the purposes that motivated its collection or further processing, after which it will be deleted or, if of interest to inCentea Capital, processed for statistical purposes and anonymized so that it is not possible to identify the Data Subject.
Further processing of Personal Data for a purpose other than that for which it was collected requires consent. Before such processing, the Data Controller will provide the Data Subject with information on that purpose and any other relevant information.

The inCentea Group applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk when storing Personal Data and during its transmission.
The inCentea Group has an IT system able to withstand, with a certain level of confidence, accidental events or malicious or unlawful actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted Personal Data, as well as the security of the related services offered by or accessible through these networks and systems.

The Data Controller for this website is inCentea Capital and can be contacted at the postal address Rua das Oliveiras, 51A – Marrazes Apartado 555 2416-905 LEIRIA, for the attention of the Data Protection Officer, or alternatively at 808 222 808 (Contact Center) and dpo@incentea.com (Email).
The Data Protection Officer (DPO) can be contacted at the Data Controller’s postal address or by email at dpo@incentea.com.
If you are a customer:
https://www.incentea.com/confidencialidade
If you are a supplier:
https://www.incentea.com/confidencialidade