PRIVACY POLICY

This Website is part of the inCentea Group. This privacy statement explains how we use the personal information we collect about you, describing the terms and purposes under which that processing will be carried out.

Contents
About this Privacy Policy
What information do we collect about you?
How do we use information about you?
On what grounds and for what purposes do we process your personal data?
Marketing
Access to and correction of your information
User rights and data retention periods
Security
Contacts
Changes to this privacy statement

inCentea Capital (“inCentea Group”, “inCentea”) respects your preferences regarding the collection and use of your Personal Data.
«Personal Data» refers to information relating to an identified or identifiable natural person («Data Subject»); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifiers or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The inCentea Group and its subsidiaries or affiliates respect your preferences regarding the processing of the Personal Data it collects. This Policy (“Policy”) lets you know how inCentea collects and uses your Personal Data, how you can control its use, and describes our practices regarding information collected on other Group sites that link to or refer to this Policy (such as websites, software applications, social networks and electronic messages), as well as offline marketing and sales activities (collectively, “Communication Channels”).
The Communication Channels may provide links to other platforms that do not belong to the inCentea universe, managed by third parties. For this reason, we encourage you to review the general terms of use and privacy policies of those websites, services, social networks or applications before providing your Personal Data, since this privacy policy applies only to this website. inCentea is not responsible for those websites, services, social networks or applications managed by third parties to which the hyperlinks in our communication channels may lead.

We collect information about you when you register on our website or place an order for products or services. We also collect information from you when you voluntarily fill out questionnaires, sign up for Webinars, use the chat tool (“chat”), take part in competitions, provide feedback, subscribe to newsletters or feeds, call us or write to us. The personal data collected is that which is necessary for the purpose for which you contacted us, and in that context we process data such as name, address, telephone number, email address, company and industry in which you work, subject, NIF (tax ID number; in the case of a commercial transaction) and identification document (in the case of exercising a right). By providing your personal data, you are authorizing its collection, use and disclosure in accordance with the rules defined here.
We ask that you do not send or share with inCentea any sensitive personal information such as racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data, data concerning health or data concerning sex life or sexual orientation.
Website usage information is collected using cookies, but they do not specifically identify you, and the following data are or may be collected:
• IP address.
• Geographic location.
• Information about the device accessing the website, namely browser type and version, operating system, screen resolution, preferred language, information contained in HTTP headers and agent version.
• The search engine you used to find and access the website.
• Date and time of activity on the website, as well as web pages and content visited and clicked.
It is important to stress that this usage information does not deliberately identify you, and if it should exceptionally identify you, it will be anonymized immediately.
By providing information, you are giving your informed and unambiguous consent to the automated processing of data concerning you.
Some of the data requested is mandatory, and these fields are identified as such; failure to provide it or inaccurate answers may compromise the service provided.

The data collected is used to process your request, manage your account and, if you agree, send you information by email about other products and services that we think may be of interest to you.
We use the information collected from the website to personalize your future visits to our website.
If you agree, we will send your personal information to the various companies of the inCentea Group so that they can offer you their products and services.
The inCentea Group does not share your information for marketing campaigns with companies outside the group, nor does it transfer your Personal Data to a third country.
Although the information provided is generally treated as private at inCentea Capital, the data collected will be used in accordance with personal data protection regulations throughout the entire processing; however, it may be necessary to transfer Personal Data privately to other bodies, namely the judiciary, and when processing your request we may send your data to, and also use information from, credit and fraud prevention agencies.
You have the right to lodge a complaint with a European Union Supervisory Authority regarding the protection of your Personal Data. inCentea Capital will cooperate with the Supervisory Authority by providing it with all the information it requests in the exercise of its powers.
The information collected on this website does not involve automated decision-making, including profiling.
No comparisons, interconnections or any other form of cross-referencing of the recorded information are carried out on this website.
inCentea accepts no liability when, for reasons beyond its control or unknown, an error, damage, dissemination or unauthorized access arises from the electronic data transmission that may occur between inCentea and the Data Subject.
The inCentea Group only accepts user registrations from people who are at least 16 years old. The inCentea Communication Channels are not directed at users under the age of majority. If you become aware of a registration made by a minor, we would appreciate you alerting us so that we can promptly remove the registration.
The recipients or categories of recipients of your Personal Data, depending on the contact tool you use, are the Marketing and Communication, Call Center, Pre-Sales and Sales, and Technical Support departments. We will share your personal data with your consent or, as necessary, to complete any transaction or provide any service you have requested.
In the course of its activity, inCentea may use third parties to provide certain services. At times, the provision of these services involves these entities having access to the personal data of Clients/Users. When this happens, inCentea takes appropriate measures to ensure that the entities that have access to the data offer the necessary guarantees, which is duly safeguarded by contract between inCentea and the third-party entity(ies).
Accordingly, any entity subcontracted by inCentea will process the personal data of our Clients/Users on behalf of and for the account of inCentea, adopting the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing. We also share data with affiliates controlled by inCentea and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the property rights of inCentea.

We would like to be able to send you information about the products and services of the companies of the inCentea Group that may be or may become of interest to you. If you have previously given your consent, you can always choose to unsubscribe. You have the right at any time not to allow yourself to be contacted for marketing campaigns by clicking *HERE*.
By subscribing to our newsletter, through the subscription form available on the website, you agree to receive our emails, whose main purpose is to send news, information, publications and promotions of inCentea services and products. This subscription is not mandatory and can be canceled at any time.
For statistical purposes, inCentea newsletters may contain a single “pixel” that makes it possible to know whether they are opened and to track clicks through links within each newsletter.
The user always has the option to stop receiving the newsletter *HERE*.

We want to be sure of the accuracy and reliability of the information we hold about you.
We trust the User to provide us with accurate and complete information and to update the data in respect of any change in the information provided.

inCentea processes and retains your personal data according to the purposes for which it is processed. inCentea may retain other personal data for periods longer than the duration of the contractual relationship, whether based on your consent, to ensure rights or duties related to the contract, or because it has legitimate interests that justify it, but always for the period strictly necessary to fulfill the respective purposes and in accordance with the guidelines and decisions of the CNPD.
The User has the right to withdraw consent to the processing of personal data concerning them at any time without affecting the lawfulness of processing based on consent given before its withdrawal. You may also request from inCentea Capital access to, rectification of or erasure of your Personal Data, as well as restriction of processing concerning the User. The user may also object to processing, exercise the right to data portability, and request a copy of the information we hold about you. If you wish to request a partial or full copy of the information held about you by the inCentea Group, please fill out the privacy response form available at https://www.incentea.com/confidencialidade or write to us at Rua das Oliveiras, 51A – Marrazes Apartado 555 2416-905 LEIRIA.
Personal Data necessary for the performance of the contract to which the User is a party, for compliance with legal obligations to which the Controller is subject, and that which is necessary for the purposes of the legitimate interests pursued by inCentea Capital are not covered by the preceding paragraph.
If the requests made by the User are manifestly unfounded or excessive, in particular because of their repetitive nature, inCentea Capital, under the legal framework in force, may charge a reasonable fee taking into account the administrative costs of providing the information or communication, or of taking the action requested, or refuse to act on the request.
Without prejudice to legal or regulatory provisions to the contrary, Personal Data will be retained only for the minimum period necessary for the purposes that motivated its collection or its subsequent processing, after which it will be deleted or, if in the interest of inCentea Capital, processed for statistical purposes, anonymized, making it impossible to identify the Data Subject.
Further processing of Personal Data for a purpose other than that for which the data were collected requires consent. Before such processing, the Controller provides the Data Subject with information on that purpose and any other relevant information.

The inCentea Group applies appropriate technical and organizational measures to ensure a level of security appropriate to the risk in storing Personal Data and during its transmission.
The inCentea Group has an IT system capable of resisting, with a given level of confidence, accidental events or malicious or unlawful actions that compromise the availability, authenticity, integrity and confidentiality of stored or transmitted Personal Data, as well as the security of the related services offered by or accessible through these networks and systems.

The Controller of this website is INCENTEA Capital and can be contacted at the postal address Rua dos Marinheiros, Lote 37, Frações D e F, ZICOFA – Zona Industrial da Cova das Faias, 2415-314 Leiria, attention of the Data Protection Officer, or alternatively by telephone at 808 222 808 (Contact Center) and dpo@incentea.com (Email).

The Data Protection Officer (DPO) can be contacted at the Controller’s postal address, or by email at dpo@incentea.com.

If you are a customer:
https://www.incentea.com/confidencialidade
If you are a supplier:
https://www.incentea.com/confidencialidade

Our privacy policies are reviewed regularly and all changes will be published on this Website. The last update was on June 1, 2021.