{"id":8626,"date":"2026-08-01T12:13:39","date_gmt":"2026-08-01T12:13:39","guid":{"rendered":"https:\/\/incentea.com\/pt\/noticias\/casestudies\/esri\/"},"modified":"2026-10-17T18:10:04","modified_gmt":"2026-10-17T18:10:04","slug":"esri","status":"publish","type":"casestudies","link":"https:\/\/incentea.com\/pt\/en\/casestudies\/microsoft\/esri\/","title":{"rendered":"ESRI"},"content":{"rendered":"[vc_row type=”full_width_content” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”top” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” class=”heroSlider” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner equal_height=”yes” content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”column_reverse” column_direction_phone=”column_reverse” constrain_group_1=”yes” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner top_padding_desktop=”25%” bottom_padding_desktop=”10%” left_padding_desktop=”15%” constrain_group_101=”yes” right_padding_desktop=”15%” top_padding_tablet=”10%” constrain_group_102=”yes” bottom_padding_tablet=”10%” left_padding_tablet=”7%” constrain_group_103=”yes” right_padding_tablet=”7%” top_padding_phone=”10%” constrain_group_104=”yes” bottom_padding_phone=”10%” left_padding_phone=”7%” constrain_group_105=”yes” right_padding_phone=”7%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#0216CC” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”custom” bottom_left_border_radius=”40px” column_link_target=”_self” overflow=”visible” el_class=”m-br0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n
Microsoft Dynamics 365 Project Operations<\/span><\/div>\n[\/vc_column_text][vc_custom_heading text=”ESRI” font_container=”tag:h1|text_align:left|color:%23FFFFFF” use_theme_fonts=”yes” css=””][vc_column_text css=”” text_direction=”default”]To strengthen its digital transformation strategy and optimize the management of its projects, Esri Portugal implemented Microsoft Dynamics 365 Project Operations with the support of INCENTEA, creating an integrated platform for managing projects, resources and operations.[\/vc_column_text][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#FFFFFF” icon_family=”none” el_class=”button-blue-bullet” text=”Solutions” url=”\/pt\/solucoes”][\/vc_column_inner][vc_column_inner constrain_group_100=”yes” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ 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column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” centered_text=”true” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” left_padding_desktop=”10%” constrain_group_2=”yes” right_padding_desktop=”10%” left_padding_tablet=”0%” constrain_group_4=”yes” right_padding_tablet=”0%” left_padding_phone=”0%” constrain_group_6=”yes” right_padding_phone=”0%” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” 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column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]\n

Geographic Information Systems<\/span><\/h4>\n[\/vc_column_text][divider line_type=”No Line”][vc_column_text css=”” text_direction=”default”]\n

Founded in 1987, ESRI-Sistemas de Informa\u00e7\u00e3o Geogr\u00e1fica, SA is a distributor of ArcGIS technology. The ESRI Global Group is present in more than 100 countries and supports 10 million users of its platform.<\/h3>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”60″][nectar_video_lightbox link_style=”play_button_2″ nectar_play_button_color=”Extra-Color-2″ image_url=”6396″ hover_effect=”defaut” box_shadow=”none” border_radius=”20px” play_button_size=”larger” video_url=”https:\/\/youtu.be\/CbLz55PADsQ”][vc_column_text css=”” text_direction=”default”]\n

INCENTEA Core is now INCENTEA \u2013 Technology for People<\/span><\/p>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”20px”][nectar_btn size=”medium” button_style=”regular” button_color_2=”Accent-Color” solid_text_color_override=”#FFFFFF” icon_family=”none” el_class=”button-blue-bullet” text=”Learn more” url=”#formulario”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”top” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”5%” constrain_group_1=”yes” bottom_padding=”5%” left_padding_desktop=”10%” right_padding_desktop=”10%” left_padding_phone=”5%” constrain_group_6=”yes” right_padding_phone=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column right_padding_desktop=”5%” right_padding_tablet=”0%” right_padding_phone=”0%” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”advanced” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]The Client<\/strong><\/p>\n

Esri Portugal – Sistemas e Informa\u00e7\u00e3o Geogr\u00e1fica, S.A. has been, since 1987, the sole distributor in Portugal, Cape Verde, Guinea-Bissau and S\u00e3o Tom\u00e9 and Pr\u00edncipe of Esri’s ArcGIS technology, the world leader in GIS technology.<\/p>\n

Always with the success of its users as its primary focus, Esri Portugal also provides Technology Consulting Services and Certified Training in ArcGIS technology.[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]The Challenge<\/strong><\/p>\n

As the organization evolved, it became necessary to modernize project management processes and provide a more comprehensive solution integrated with the company’s other systems. Esri Portugal was looking for a platform that would allow more employees to be involved in project management while maintaining high levels of control, monitoring and operational efficiency.<\/p>\n

The challenge also involved ensuring a migration with no impact on the organization’s daily activity, guaranteeing continuity of operations and quick adaptation by users to the new solution. In addition, it was essential to integrate project management with the sales and finance areas, creating a more complete and consistent view of the operation.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#FAFAFA” scene_position=”center” left_padding_desktop=”5%” right_padding_desktop=”5%” text_color=”dark” text_align=”center” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][divider line_type=”No Line” custom_height=”30″][nectar_single_testimonial testimonial_style=”bold” color=”Accent-Color” quote=”One of the main impacts we expect from this project is to become a more agile and more efficient operation. Microsoft Project Operations is the platform that is aligned with our digital transformation strategy.” name=”Rui Sabino” subtitle=”CEO da ESRI Portugal”][divider line_type=”No Line” custom_height=”30″][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”100px” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#233DEC” scene_position=”center” top_padding=”5%” bottom_padding=”5%” left_padding_desktop=”10%” right_padding_desktop=”10%” left_padding_phone=”5%” constrain_group_6=”yes” right_padding_phone=”5%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]The INCENTEA Solution<\/strong><\/span><\/p>\n

To support Esri Portugal’s digital transformation strategy, INCENTEA implemented Microsoft Dynamics 365 Project Operations, creating an integrated platform for managing projects, resources and operations. The solution was designed to increase efficiency, improve collaboration between teams and ensure a more complete view of projects throughout their entire life cycle.<\/span><\/p>\n

    \n
  • Implementation of Microsoft Dynamics 365 Project Operations as the central project management platform;<\/span><\/li>\n
  • Migration of the previously used solution, ensuring operational continuity and a simple transition for users;<\/span><\/li>\n
  • Integration of project management with the systems of the sales and finance areas.<\/span><\/li>\n<\/ul>\n[\/vc_column_text][divider line_type=”No Line” custom_height=”10″][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” animation_type=”default” enable_animation=”true” animation=”fade-in-from-bottom” animation_easing=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text css=”” text_direction=”default”]The Results<\/strong><\/span><\/p>\n

    The implementation of Microsoft Dynamics 365 Project Operations allowed Esri Portugal to modernize the management of its projects without interrupting the organization’s activity. The integration between teams, processes and systems contributed to greater operational efficiency and more consistent information management.<\/span><\/p>\n

    The new platform also created a technology foundation aligned with the company’s digital transformation strategy, providing greater agility, better planning capability and more effective decision support. 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    Discover the success story of ESRI with the implementation of Business Central, which made it possible to optimize operations, increase productivity and improve decision-making.<\/p>\n","protected":false},"author":7,"featured_media":8627,"template":"","categories":[143,111],"tags":[],"class_list":{"0":"post-8626","1":"casestudies","2":"type-casestudies","3":"status-publish","4":"has-post-thumbnail","6":"category-erp-enterprise-resource-planning-software","7":"category-microsoft"},"yoast_head":"\nMicrosoft Dynamics 365 Project Operations - ESRI - INCENTEA Portugal<\/title>\n<meta name=\"description\" content=\"Discover how ESRI, with the implementation of Microsoft Dynamics 365 Project Operations, was able to optimize operations and decision-making.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/incentea.com\/pt\/casestudies\/microsoft\/esri\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Dynamics 365 Project Operations - 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