Cybersecurity
Integrated with
WatchGuard and INCENTEA
With more than 50 years of experience, Caiado is a national benchmark in the lighting and electrical supplies market.
Recognized for tradition combined with innovation, the company maintains strong closeness with its customers and continually invests in the technological modernization of its operations.
In an increasingly digital and interconnected sector, information security has become an essential pillar for protecting not only internal systems but also the trust built with customers and partners.
Customer: Caiado, S.A.
Industry: Lighting and Electrical Supplies
Solutions: WatchGuard Firebox | MFA | EPDR | Patch Management | Secure Wi-Fi | XDR
Implementation Partner: INCENTEA
The Challenge
For more than two decades, Caiado had been seeking solutions that would ensure comprehensive protection of its operations, covering devices, networks, and users.
Before the transition to WatchGuard, the company operated with multiple isolated solutions, which made management difficult and limited overall visibility of the security infrastructure.
With the growth and expansion of operations, it became imperative to have a centralized, scalable security model that ensured:
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Real-time monitoring of networks and devices.
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Secure control of remote access.
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Automated patch and update management.
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Rapid response to vulnerabilities and advanced threats.
The Solution: Systems Integration and Digitalization
Caiado chose WatchGuard, a brand recognized worldwide for innovation and reliability in cybersecurity.
INCENTEA, Caiado’s technology partner for about 40 years, took on the role of solutions implementer and integrator, ensuring a smooth and secure transition.
This partnership — between Caiado, INCENTEA, and WatchGuard — is a true success story written by three hands, combining deep knowledge of the customer, technical mastery of the technology, and long-term strategic vision.
Components of the WatchGuard solution implemented:
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Advanced Firewalls – protection of corporate traffic and network.
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Multi-Factor Authentication (MFA) – implemented before the pandemic, ensuring secure remote access.
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Endpoint Protection, Detection & Response (EPDR) – proactive endpoint protection with automated detection and response.
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Patch Management – centralized management of updates and vulnerabilities.
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Secure Wi-Fi – wireless infrastructure protected by access policies and encryption.
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XDR (Extended Detection & Response) – integration of all security layers in a single dashboard, with global visibility and coordinated incident response.
The partnership between Caiado, WatchGuard, and INCENTEA shows how an integrated corporate cybersecurity approach can transform a traditional infrastructure into a modern, automated, and resilient system.
The integration of multiple tools — firewall, MFA, endpoint, and XDR — under unified management works like a truly coordinated surveillance system, where all layers of protection communicate with one another, making it possible to detect and neutralize threats in real time.
Caiado’s story is a testament to trust, continuity, and technological vision, with INCENTEA at the center of its secure digital evolution.
